Can you hear me?... How about now?

Buehler addresses communication challenges within the Thistle Class, noting that getting messages "out" is different from getting them "through." He discusses various communication tools available (word of mouth, Bagpipe, email, website, video, social media) and proposes improvements including website reorganization, Facebook and Twitter guidelines, and a network of designated communicators.

This is a summary. The full article text is © the Thistle Class Association — read the original scan via the link above.

• communication
• governance
• technology